We are enthusiastic about assisting you in the development of your teams. Team development is the area that many doctors and teams are aching for, since team work is critical for practice excellence. Trust, respect, engagement, appreciation.
We specialize in elective care enrollment and excellent relationships. Your culture of patient care directly reflects your reputation.
We will use a flexible and custom approach to implement office team development in the areas of enrollment, customer service, scripting, phone conversions, referral management, and front office systems, standard operating procedures, team engagement.
It is our experience that training alone can be ineffective, unless we change the workflow and the tools that are used in the day to day work of the team. Follow up and follow through, i.e. accountability, are critical to maintain changes long term.